Clean me cycle fisher and paykel12/24/2022 Control board replaced after 2 years due to failure. Will never buy another F&P product again. It would be quicker to hand wash and hand wring your washing using the machine tub as a $1,200 washing bucket. Then I tried "med" spin speed and it still went out on "Out of Balance" load. I even tried spinning a light load on "Low" speed first to reduce weight and to balance the load. I have tried spinning two T-shirts carefully placed opposite each other in the tub and the machine still goes out of balance when trying to spin dry. I am sure Choice would not recommend this machine today, based on the poor reviews from dissatisfied customers here on Product Reviews. Of course, some of these design defects can take time to appear. We bought this model based on the recommendation of Choice Magazine. I hope you don't mind, but I have "cut & pasted" your review, as this is exactly our experience with this washing machine. January 2nd 2018 Update: Why are they still selling this washing machine ? Their products are no longer the quality they where when manufactured in Australia. My mother currently owns a F&P refrigerator, a F&P washing machine & F&P clothes dryer. I pity those who own other lower rating brands ! They tell me that I have to wait another two more days for them to complete the repair.Īccording to Choice Magazine, F&P rated equal second (just behind Miele) for customer service satisfaction. After two days of phoning and getting "our Call Centre is receiving an abnormally high number of calls" I finally get through. They could not reach their service man to confirm an installation date. They inform me that the part arrived four days prior and was ready to install. I wait another three days and complain about the poor response to their Call Centre staff. Read more t should be available within a week." I will call you when it arrives". Four days later a service technician arrived and after 5 minutes told me that the "mother board" needs to be replaced. I rang their service number immediately and told them that I had done all of the checks recommended in the user manual. I guessed that the power board had failed (a common fault with washing machines, apparently). The machine had been used once per week and had had only light loads. My 86 year old mother's 23 months & two weeks old F&P top of the range top loading washing machine died two weeks ago.
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